Shipping policy

Customs Duties (Outside EU) 

The purchase price of products on les-ottomans.com's website and the related delivery charges DO NOT include the amount of customs duties or other import taxes (“Customs Duties”) that may apply on products to be shipped outside the European Union (i.e. extra EU). Customs Duties will be the sole responsibility of the customer.
 
Considering that les-ottomans.com cannot determine in advance the amount of the Customs Duties of each destination country, before finalizing the purchase we encourage customers to contact the customs authorities of the country of delivery in order to (i) verify the amount of any  Customs Duties that may find application on the products and (ii) ascertain the manner in which  the Customs Duties may be paid by the customer.
 
Delivery time

Order delivery time is 7-10 business days to any country
 Pre-order: Delivery time is 14-21 business days.
 
Shipping & Delivery 

For orders in the EU, the orders will be shipped within 3-5 days.
 For orders outside the EU, shipping times may vary. For further information on the timelines, feel  free to message us first.
 
We do not take liability for delays caused by our shipping partner. In case of unexpected inconveniences / undelivered orders, we will send the order again with no additional cost.